Solution OptimalSolution OptimalRuslan Romanko

For dental clinics

The assistant answers patients about prices and booking from your price list. The same by day, in the evening and at weekends.

It takes the answer from the price list and booking rules you approved. In the evening you get a summary: who wrote, what they asked, what they were told.

One conversation from start to finish

Clinic's website21:14
Good evening. How much is a professional cleaning, and is there a slot on Saturday?
Good evening. Professional hygiene costs UAH 1,200. On Saturday 10:00 and 13:30 are free. Will you leave a phone number so the administrator can confirm the booking?
Yes, 067 000 00 00, for 10:00
1. A patient writesin the evening, when the clinic is closed
Enquiry · new21:15
Booking
Professional hygiene
Saturday, 10:00 · 067 000 00 00
Whole conversation attached
Confirm
Reschedule
Question about implantsto the doctor
Complaint about pain after a visitstraight to a person
2. The clinic sees the enquirywith the whole conversation, and complex ones go to a person
Daily summary20:00
Wrote23today
Bookings9new
To a person4passed on
Asked most oftencleaning price
Unanswered0
What was answeredcan be reread
3. A summary in the eveningwho wrote, what they asked, what they were told

The example is illustrative: the clinic is fictional, prices and figures are for illustration.

The patient gets the same answer about price and booking, whenever they write

One source.

The assistant answers from the price list and rules you approved. Change a price in one place and the new answer goes everywhere.

If the assistant does not know.

It does not make things up. It says it will check and passes the question to a person with the whole conversation.

Questions about treatment and complaints.

The assistant gives no treatment advice. Such enquiries go straight to a person.

What exactly was answered.

Every answer can be reread.

What clinic owners say themselves

This is a retelling of public interviews, without names. If it is different for you, tell me at the intro call: it helps me to know where I am wrong.

There are more calls and messages in a day than anyone can get through.

Clinic owner, public interview, July 2026. Source →

Messages to patients keep containing mistakes, and the owner rereads them personally.

Clinic owner, public interview, October 2025. Source →

The owner sits in the messenger personally and wears out on identical answers.

Clinic owner, a meeting for owners, July 2025. Source →

Hence the system's task: you get out of the messenger, and every enquiry gets an answer and lands in the summary.

What the system does not solve

The booking queue when doctors are short, and the price of treatment. I say this up front.

What it is and what it costs

An assistant on the clinic's website.

It answers from your price list and passes the enquiry on. This is the “Website that answers customers”: $900 – $2,500, one-off, for the build.

The assistant in messengers too, a summary and bookings.

This is the “System for one department”: $4,000 – $15,000, one-off, for the build. It connects to the booking software you already have.

Honestly about proof

There are no clinics among my work yet. The same kind of assistant runs on a piano teacher's website: open it and ask about the price the way your patient would. For a clinic the assistant is built the same way, on your price list.

Start with an intro call

First an intro call: half an hour, free. I tell you plainly whether it is worth doing and what price range to expect.

Then, if it makes sense, a review of your task. After it you have a written goal and an estimate, even if you do not go on working with me. I name the price of the review at the intro call, before you decide anything.

+380 67 623 41 70 · realup111@gmail.com
I reply myself, usually the same day.

Or leave your contact and I will write to you